Privacy Policy
Last updated: June 7, 2026
1. Introduction
2. Information we collect
- Account information — name, email, phone number, and district affiliation for parents and staff.
- Student permit data — first name, grade, school, bike class, and proof-of-training completion. We do not collect Social Security numbers or biometric identifiers.
- Payment information — processed by our PCI-compliant payment processor; we do not store full card numbers.
- Usage data — pages viewed, device type, and approximate location for security and product improvement.
3. How we use information
4. Sharing
5. Children's privacy
5.1 COPPA Compliance — Children Under 13
RidePermit is designed for use by parents and legal guardians on behalf of K–12 students, some of whom may be under the age of 13. We comply with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §6501 et seq., and the FTC's COPPA Rule, 16 C.F.R. Part 312.
No direct collection from children.
RidePermit does not knowingly collect personal information directly from children under the age of 13. All accounts are created by and held by parents or legal guardians who are at least 18 years of age. Student information — including name, date of birth, grade, school, and e-bike details — is entered by the parent or legal guardian on the child's behalf. We do not invite, encourage, or accept information submitted directly by children under 13.
Parent is the account holder.
The parent or legal guardian is the sole account holder on RidePermit. The student does not have an account, does not log in, and does not interact directly with the platform. All data related to the student is submitted, managed, and controlled by the parent or legal guardian.
What student data we collect.
Through the parent's permit application we collect the following information about the student:
- First name and last name initial
- Date of birth (used for age verification only)
- Grade level
- School name and district
- E-bike make, model, class, and serial number
- Safety training completion timestamp
How we use student data.
Student data is used solely to:
- Issue and verify the permit
- Validate age and bike class against California Vehicle Code §313
- Share training and permit records with the student's school district
- Generate the QR-coded permit sticker
We do not use student data for advertising, marketing, analytics, or any purpose unrelated to permit issuance and verification.
Parental rights under COPPA.
As the parent or legal guardian you have the right to:
- Review the personal information we have collected about your child
- Request correction of inaccurate information about your child
- Request deletion of your child's information from our systems
- Refuse further collection or use of your child's information
To exercise any of these rights contact privacy@ridepermit.com. We will respond within 30 days.
Data sharing involving children.
We share student permit and training records only with the student's enrolled school district. We do not sell, rent, or share student data with advertisers, data brokers, or any third party for commercial purposes. We do not share student data across districts.
If you believe we have inadvertently collected information directly from a child under 13 without parental consent, please contact privacy@ridepermit.com immediately and we will delete that information promptly.